hospitality
Real-Time Guest Recovery.
Capture guest issues in the moment. Decode sentiment and severity. Benchmark properties and staff—and resolve problems before checkout turns into a 1-star review.
Capture guest issues in the moment. Decode sentiment and severity. Benchmark properties and staff—and resolve problems before checkout turns into a 1-star review.
How It Works
Four steps to better citizen engagement
COLLECT
QR + voice notes on-site
01
ANALYSIS
Atmosphere + sentiment decoding
02
INSIGHT
Benchmark by branch & staff
03
ACTION
The 5-Minute Rescue
04
Collect
In-the-Moment" Guest Voice
Guests don’t want to fill out a survey after checkout. They want the problem fixed now.
QR anywhere: room, lobby, spa, restaurant
Voice works for everyone, everywhere
No typing, no long forms
Just scan, speak, and send
Captures issues while they still matter
No app downloads, no account creation
Collect
In-the-Moment" Guest Voice
Guests don’t want to fill out a survey after checkout. They want the problem fixed now.
QR anywhere: room, lobby, spa, restaurant
Voice works for everyone, everywhere
No typing, no long forms
Just scan, speak, and send
Captures issues while they still matter
No app downloads, no account creation
Collect
In-the-Moment" Guest Voice
Guests don’t want to fill out a survey after checkout. They want the problem fixed now.
QR anywhere: room, lobby, spa, restaurant
Voice works for everyone, everywhere
No typing, no long forms
Just scan, speak, and send
Captures issues while they still matter
No app downloads, no account creation
ANALYSIS
Atmosphere & Sentiment Decoding
Hear what the guest feels—not just what they say.
Sentiment and emotional intensity
Voice works for everyone, everywhere
Urgency cues from voice + environment
Just scan, speak, and send
Context of requests and compliments
No app downloads, no account creation
ANALYSIS
Atmosphere & Sentiment Decoding
Hear what the guest feels—not just what they say.
Sentiment and emotional intensity
Voice works for everyone, everywhere
Urgency cues from voice + environment
Just scan, speak, and send
Context of requests and compliments
No app downloads, no account creation
ANALYSIS
Atmosphere & Sentiment Decoding
Hear what the guest feels—not just what they say.
Sentiment and emotional intensity
Voice works for everyone, everywhere
Urgency cues from voice + environment
Just scan, speak, and send
Context of requests and compliments
No app downloads, no account creation
INSIGHT
Branch & Staff Benchmarking
Know exactly where great hospitality happens—and where it breaks.
Noto maps guest feedback to specific tables, rooms, or shifts. Identify your “Hospitality Heroes” and uncover frequent weaknesses like slow check-ins or cleanliness issues across properties.
INSIGHT
Branch & Staff Benchmarking
Know exactly where great hospitality happens—and where it breaks.
Noto maps guest feedback to specific tables, rooms, or shifts. Identify your “Hospitality Heroes” and uncover frequent weaknesses like slow check-ins or cleanliness issues across properties.
INSIGHT
Branch & Staff Benchmarking
Know exactly where great hospitality happens—and where it breaks.
Noto maps guest feedback to specific tables, rooms, or shifts. Identify your “Hospitality Heroes” and uncover frequent weaknesses like slow check-ins or cleanliness issues across properties.
Action
The 5-Minute Rescue
The ultimate hospitality tool: fix it before the review is written.
If a guest voices a complaint, the manager gets alerted instantly. Use Take Action to resolve the issue via WhatsApp before checkout—turning a potential 1-star review into a 5-star recovery.
Action
The 5-Minute Rescue
The ultimate hospitality tool: fix it before the review is written.
If a guest voices a complaint, the manager gets alerted instantly. Use Take Action to resolve the issue via WhatsApp before checkout—turning a potential 1-star review into a 5-star recovery.
Action
The 5-Minute Rescue
The ultimate hospitality tool: fix it before the review is written.
If a guest voices a complaint, the manager gets alerted instantly. Use Take Action to resolve the issue via WhatsApp before checkout—turning a potential 1-star review into a 5-star recovery.
Turn complaints into
Recovery
while the guest is still
On-site.
Join hospitality teams using Samee to listen in real time, act faster, and protect the guest experience.
AI-powered voice intelligence platform for authentic customer insights
+966 539702011
www.inventor.sa
sales@inventor.sa
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